1 Using the Public Access Catalog
2 -------------------------------
9 From the OPAC home, you can conduct a basic search of all materials owned by all libraries in your Evergreen system.
11 This search can be as simple as typing keywords into the search box and clicking the _Search_ button. Or you can make your search more precise by limiting your search by fields to search, material type or library location.
13 indexterm:[search box]
15 The _Homepage_ contains a single search box for you to enter search terms. You can get to the _Homepage_ at any time by clicking the _Another Search_ link from the leftmost link on the bar above your search results in the catalogue, or you can enter a search anywhere you see a search box.
17 You can select to search by:
19 indexterm:[search, keyword]
20 indexterm:[search, title]
21 indexterm:[search, journal title]
22 indexterm:[search, author]
23 indexterm:[search, subject]
24 indexterm:[search, series]
25 indexterm:[search, bib call number]
27 * *Keyword*: finds the terms you enter anywhere in the entire record for an item, including title, author, subject, and other information.
29 * *Title*: finds the terms you enter in the title of an item.
31 * *Journal Title*: finds the terms you enter in the title of a serial bib record.
33 * *Author*: finds the terms you enter in the author of an item.
35 * *Subject*: finds the terms you enter in the subject of an item. Subjects are categories assigned to items according to a system such as the Library of Congress Subject Headings.
37 * *Series*: finds the terms you enter in the title of a multi-part series.
41 To search an item copy call number, use <<numeric_search, _Advanced Search: Numeric_>>
47 You can limit your search by formats based on MARC fixed field type:
49 indexterm:[formats, books]
50 indexterm:[formats, audiobooks]
51 indexterm:[formats, video]
52 indexterm:[formats, music]
57 * *Audiocassette music recording*
60 * *Cassette audiobook*
62 * *CD Music recording*
67 * *Equipment, games, toys*
73 * *Phonograph music recording*
74 * *Phonograph spoken recording*
76 * *Serials and magazines*
77 * *Software and video games*
84 If you are using a catalogue in a library or accessing a library’s online catalogue from its homepage, the search will return items for your local library. If your library has multiple branches, the result will display items available at your branch and all branches of your library system separately.
90 Advanced searches allow users to perform more complex searches by providing more options. Many kinds of searches can be performed from the _Advanced Search_ screen. You can access by clicking _Advanced Search_ on the catalogue _Homepage_ or search results screen.
92 The available search options are the same as on the basic search. But you may use one or many of them simultaneously. If you want to combine more than three search options, use _Add Search Row_ button to add more search input rows. Clicking the _X_ button will close the search input row.
98 indexterm:[advanced search, sort results]
100 By default, the search results are in order of greatest to least relevance, see <<order_of_results, Order of Results>>. In the sort results menu you may select to order the search results by relevance, title, author, or publication date.
106 indexterm:[advanced search, search library]
108 The current search library is displayed under _Search Library_ drop down menu. By default it is your library. The search returns results for your local library only. If your library system has multiple branches, use the _Search Library_ box to select different branches or the whole library system.
114 indexterm:[advanced search, limit to available]
117 This checkbox is at the bottom line of _Search Library_. Select _Limit to Available_ to limit results to those titles that have items with a circulation status of "available" (by default, either _Available_ or _Reshelving_).
123 indexterm:[advanced search, search filters]
125 You can filter your search by _Item Type_, _Item Form_, _Language_, _Audience_, _Video Format_, _Bib Level_, _Literary Form_, _Search Library_, and _Publication Year_. Publication year is inclusive. For example, if you set _Publication Year_ Between 2005 and 2007, your results can include items published in 2005, 2006 and 2007.
127 For each filter type, you may select multiple criteria by holding down the _CTRL_ key as you click on the options. If nothing is selected for a filter, the search will return results as though all options are selected.
130 anchor:numeric_search[]
131 indexterm:[advanced search, numeric search]
136 If you have details on the exact item you wish to search for, use the _Numeric Search_ tab on the advanced search page. Use the drop-down menu to select your search by _ISBN_, _ISSN_, _Bib Call Number_, _Call Number (Shelf Browse)_, _LCCN_, _TCN_, or _Item Barcode_. Enter the information and then click the _Search_ button.
141 indexterm:[advanced search, expert search]
143 If you are familiar with MARC cataloging, you may search by MARC tag in the _Expert Search_ option on the left of the screen. Enter the three-digit tag number, the subfield if relevant, and the value or text that corresponds to the tag. For example, to search by publisher name, enter `260 b Random House`. To search several tags simultaneously, use the _Add Row_ option. Click _Submit_ to run the search.
147 Use the MARC Expert Search only as a last resort, as it can take much longer to retrieve results than by using indexed fields. For example, rather than running an expert search for "245 a Gone with the wind", simply do a regular title search for "Gone with the wind".
153 indexterm:[search, AND operator]
154 indexterm:[search, OR operator]
155 indexterm:[search, NOT operator]
156 indexterm:[search, boolean]
158 Classic search interfaces (that is, those used primarily by librarians) forced users to learn the art of crafting search phrases with Boolean operators. To a large extent this was due to the inability of those systems to provide relevancy ranking beyond a "last in, first out" approach. Thankfully, Evergreen, like most modern search systems, supports a rather sophisticated relevancy ranking system that removes the need for Boolean operators in most cases.
160 By default, all terms that have been entered in a search query are joined with an implicit `AND` operator. Those terms are required to appear in the designated fields to produce a matching record: a search for _golden compass_ will search for entries that contain both _golden_ *and* _compass_.
162 Words that are often considered Boolean operators, such as _AND_, _OR_, and _NOT_, are not special in Evergreen: they are treated as just another search term. For example, a title search for `golden and compass` will not return the title _Golden Compass_.
164 However, Evergreen does support Boolean searching for those rare cases where you might require it, using symbolic operators as follows:
166 .Boolean symbolic operators
167 [width="50%",options="header"]
168 |=================================
169 | Operator | Symbol | Example
170 | AND | `&&` | `a && b`
171 | OR | `\|\|` | `a \|\| b`
172 | NOT | `-`_term_ | `a -b`
173 |=================================
178 indexterm:[search, stop words]
179 indexterm:[search, truncation]
181 Evergreen tries to approach search from the perspective of a major search engine: the user should simply be able to enter the terms they are looking for as a general keyword search, and Evergreen should return results that are most relevant given those terms. For example, you do not need to enter author's last name first, nor do you need to enter an exact title or subject heading. Evergreen is also forgiving about plurals and alternate verb endings, so if you enter _dogs_, Evergreen will also find items with _dog_.
183 The search engine has no _stop words_ (terms are ignored by the search engine): a title search for `to be or not to be` (in any order) yields a list of titles with those words.
185 * Don’t worry about white space, exact punctuation, or capitalization.
187 . White spaces before or after a word are ignored. So, a search for `[ golden compass ]` gives the same results as a search for `[golden compass]`.
189 . A double dash or a colon between words is reduced to a blank space. So, a title search for _golden:compass_ or _golden -- compass_ is equivalent to _golden compass_.
191 . Punctuation marks occurring within a word are removed; the exception is \_. So, a title search for _gol_den com_pass_ gives no result.
193 . Diacritical marks and solitary `&` or `|` characters located anywhere in the search term are removed. Words or letters linked together by `.` (dot) are joined together without the dot. So, a search for _go|l|den & comp.ass_ is equivalent to _golden compass_.
195 . Upper and lower case letters are equivalent. So, _Golden Compass_ is the same as _golden compass_.
197 * Enter your search words in any order. So, a search for _compass golden_ gives the same results as a search for _golden compass_. Adding more search words gives fewer but more specific results.
199 ** This is also true for author searches. Both _David Suzuki_ and _Suzuki, David_ will return results for the same author.
201 * Use specific search terms. Evergreen will search for the words you specify, not the meanings, so choose search terms that are likely to appear in an item description. For example, the search _luxury hotels_ will produce more
202 relevant results than _nice places to stay_.
204 * Search for an exact phrase using double-quotes. For example ``golden compass''.
206 ** The order of words is important for an exact phrase search. _golden compass_ is different than _compass golden_.
208 ** White space, punctuation and capitalization are removed from exact phrases as described above. So a phrase retains its search terms and its relative order, but not special characters and not case.
210 ** Two phrases are joined by and, so a search for _"golden compass"_ _"dark materials"_ is equivalent to _golden compass_ *and* _dark materials_.
214 Words may be right-hand truncated using an asterisk. Use a single asterisk * to truncate any number of characters.
215 (example: _environment* agency_)
226 indexterm:[search, stemming]
228 A search for _dogs_ will also return hits with the word dog and a search for parenting will return results with the words parent and parental. This is because the search uses stemming to help return the most relevant results. That
229 is, words are reduced to their stem (or root word) before the search is performed.
231 The stemming algorithm relies on common English language patterns - like verbs ending in _ing_ - to find the stems. This is more efficient than looking up each search term in a dictionary and usually produces desirable results. However, it also means the search will sometimes reduce a word to an incorrect stem and cause unexpected results. To prevent a word or phrase from stemming, put it in double-quotes to force an exact search. For example, a search for `parenting` will also return results for `parental`, but a search for `"parenting"` will not.
233 Understanding how stemming works can help you to create more relevant searches, but it is usually best not to anticipate how a search term will be stemmed. For example, searching for `gold compass` does not return the same results as `golden compass`, because `-en` is not a regular suffix in English, and therefore the stemming algorithm does not recognize _gold_ as a stem of _golden_.
236 anchor:order_of_results[]
241 indexterm:[search, order of results]
243 By default, the results are listed in order of relevance, similar to a search engine like Google. The relevance is determined using a number of factors, including how often and where the search terms appear in the item description,
244 and whether the search terms are part of the title, subject, author, or series. The results which best match your search are returned first rather than results appearing in alphabetical or chronological order.
246 In the _Advanced Search_ screen, you may select to order the search results by relevance, title, author, or publication date before you start the search. You can also re-order your search results using the _Sort Results_ dropdown list on
247 the search result screen.
253 indexterm:[search, URL]
255 When performing a search or clicking on the details links, Evergreen constructs a GET request url with the parameters of the search. The url for searches and details in Evergreen are persistent links in that they can be saved, shared and used later.
257 Here is a basic search URL structure:
260 +++[hostname]+++/eg/opac/results?query=[search term]&**qtype**=keyword&fi%3Aitem_type=&**locg**=[location id]
264 This is the id of the search location. It is an integer and maches the id of the location the user selected in the location drop down menu.
269 The _qtype_ parameter in the URL represents the search type values and represent one of the following search or request types:
279 These match the options in the search type drop-down box.
284 The _sort_ parameter sorts the results on one of these criteria.
286 * `sort=pubdate` (publication date) - chronological order
287 * `sort=titlesort` - Alphabetical order
288 * `sort=authorsort` - Alphabetical order on family name first
290 To change the sort direction of the results, the _sort_ parameter value has the ".descending" suffix added to it.
292 * `sort=titlesort.descending`
293 * `sort=authorsort.descending`
294 * `sort=pubdate.descending`
296 In the absence of the _sort_ parameter, the search results default to sorting by relevance.
302 indexterm:[search results]
304 The search results are a list of relevant works from the catalogue. If there are many results, they are divided into several pages. At the top of the list, you can see the total number of results and go back and forth between the pages
305 by clicking the links that say _Previous_ or _Next_ on top or bottom of the list. You can also click on the adjacent results page number listed. These page number links allow you to skip to that results page, if your search results needed multiple pages to display. Here is an example:
308 image::media/catalogue-3.png[catalogue-3]
310 Brief information about the title, such as author, edition, publication date, etc. is displayed under each title. The icons beside the brief information indicate formats such as books, audio books, video recordings, and other formats. If you hover your mouse over the icon, a text explanation will show up in a small pop-up box.
312 Clicking a title goes to the title details. Clicking an author searches all works by the author. If you want to place a hold on the title, click _Place Hold_ beside the format icons.
314 On the top right, there is a _Limit to Available_ checkbox. Checking this box will filter out those titles with no available copies in the library or libraries at the moment. Usually you will see your search results are re-displayed with fewer titles.
316 The _Sort by_ dropdown list is found at the top of the search results, beside the _Show More Details_ link. Clicking an entry on the list will re-sort your search results accordingly.
319 Facets: Subjects, Authors, and Series
320 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
322 indexterm:[search results, facets: subjects, authors, and series]
324 At the left, you may see a list of _Facets of Subjects_, _Authors_, and _Series_. Selecting any one of these links filters your current search results using that subject, author, or series to narrow done your current results. The facet filters can be undone by clicking the link a second time, thus returning your original results before the facet was activated.
326 image::media/catalogue-5.png[catalogue-5]
332 indexterm:[search results, availability]
334 The number of available copies and total copies are displayed under each search result's call number. If you are using a catalogue inside a library or accessing a library’s online catalogue from its homepage, you will see how many copies are available in the library under each title, too. If the library belongs to a multi-branch library system you will see an extra row under each title showing how many copies are available in all branches.
337 image::media/catalogue-6.png[catalogue-6]
339 image::media/catalogue-7.png[catalogue-7]
341 You may also click the _Show More Details_ link at the top of the results page, next to the _Limit to available items_ check box, to view each search result's copies' individual call number, status, and shelving location.
347 indexterm:[search results, viewing a record]
349 Click on a search result's title to view a detailed record of the title, including descriptive information, location and availability, current holds, and options for placing holds, add to my list, and print/email.
351 image::media/catalogue-8.png[catalogue-8]
352 image::media/catalogue-8a.png[catalogue-8a]
357 The record shows details such as the cover image, title, author, publication information, and an abstract or summary, if available.
359 The Record Details view shows how many copies are at the library or libraries you have selected, and whether they are available or checked out. It also displays the Call number and Copy Location for locating the item on the shelves. Clicking on Text beside the call number will allow you to send the item's call number by text message, if desired. Clicking the location library link will reveal information about owning library, such as address and open hours.
361 Below the local details you can open up various tabs to display more information. You can select Reviews and More to see the book’s summaries and reviews, if available. You can select Shelf Browser to view items appearing near the current item on the library shelves. Often this is a good way to browse for similar items. You can select MARC Record to display the record in MARC format. If your library offers the service, clicking on Awards, Reviews, and Suggested Reads will reveal that additional information.
365 Copies are sorted by (in order): org unit, call number, part label, copy number, and barcode.
373 indexterm:[search results, placing holds]
375 Holds can be placed on either title results or search results page. If the item is available, it will be pulled from the shelf and held for you. If all copies at your local library are checked out, you will be placed on a waiting list and
376 you will be notified when items become available.
378 On title details page, you can select the _Place Hold_ link in the upper right corner of the record to reserve the item. You will need your library account user name and password. You may choose to be notified by phone or email.
380 In the example below, the phone number in your account will automatically show up. Once you select the Enable phone notifications for this hold checkbox, you can supply a different phone number for this hold only. The notification method will be selected automatically if you have set it up in your account references. But you still have a chance to re-select on this screen. You may also suspend the hold temporarily by checking the Suspend box. Click the _Help_ beside it for details.
382 You can view and cancel a hold at anytime. Before your hold is captured, which means an item has been held waiting for you to pick up, you can edit, suspend or activate it. You need log into your patron <<my_account,My Account>> to do it. From your account you can also set up an _Cancel if not filled by_ date for your hold. _Cancel if not filled by_ date means after this date, even though your hold has not been fulfilled you do not need the item anymore.
385 image::media/catalogue-9.png[catalogue-9]
390 The record summary page offers a link to a shorter permalink that
391 can be used for sharing the record with others. All URL parameters are stripped
392 from the link with the exception of the locg and copy_depth parameters. Those
393 parameters are maintained so that people can share a link that displays just
394 the holdings from one library/system or displays holdings from all libraries
395 with a specific library's holdings floating to the top.
397 image::media/using-opac-view-permalink.png[Permalink]
403 If configured by the library system adminsitrator, you may send yourself the call number via SMS message by clicking on the *Text* link, which appears beside the call number.
405 image::media/textcn1.png[]
407 See the *<<Sending_Copy_Details_via_Text_Message, Sending Copy Details via Text Message>>* section of the documentation for more information on how to use this feature.
411 Carrier charges may apply when using the SMS call number feature.
417 indexterm:[search results, details]
419 The record shows details such as the cover image, title, author, publication information, and an abstract or summary, if available.
421 Near the bottom of the record, the copy summary shows how many copies are at the library or libraries you have selected, and whether they are available or checked out. It also displays the _Call Number_ and _Shelving Location_ for locating the item on the shelves. You can click _Shelf Browser_ to view items appearing near the current item on the library shelves. Often this is a good way to browse for similar items. You can select _Table of Contents_ to see the book’s table of contents online (if available). You can select _MARC Record_ to display the record in MARC format. You can also select _Awards, Reviews, & Suggested Reads_ and _Additional Content_ to see more details (if available).
427 indexterm:[search results, going back]
429 When you are viewing a specific record, you can always go back to your title list by clicking the link _Search Results_ on the top right or left bottom of the page.
431 image::media/catalogue-10.png[catalogue-10]
433 You can start a new search at any time by entering new search terms in the search box at the top of the page, or by selecting the _Another Search_ or _Advanced Search_ links in the left-hand sidebar.
441 // ``First Login Password Update'' the following documentation comes from JSPAC
442 // as of 2013-03-12 this feature did not exist in EG 2.4 TPAC,
443 // so I am commenting it out for now because it will be added in the future
444 // see bug report https://bugs.launchpad.net/evergreen/+bug/1013786
445 // Yamil Suarez 2013-03-12
450 First Login Password Update
451 ^^^^^^^^^^^^^^^^^^^^^^^^^^^
453 indexterm:[my account, first login password update]
455 Patrons are given temporary passwords when new accounts are created, or forgotten passwords are reset by staff. Patrons MUST change their password to something more secure when they login or for the first time. Once the password is updated, they will not have to repeat this process for subsequent logins.
457 . Open a web browser and go to your Evergreen OPAC
459 . Enter your _Username_ and _Password_.
460 * By default, your username is your library card number.
461 * Your password is a 4 digit code provided when your account was created. If you have forgotten your password, contact your library to have it reset or use the online the section called ``<<password_reset,Password Reset>>'' tool.
468 indexterm:[my account, logging in]
470 Logging into your account from the online catalog:
472 . Open a web browser and navigate to your Evergreen OPAC.
473 . Click _My Account_ .
474 . Enter your _Username_ and _Password_.
475 ** By default, your username is your library card number.
476 ** Your password is a 4 digit code provided when your account was created. If you have forgotten your password, contact your local library to have it reset or use the the section called <<password_reset, Password Reset>> tool.
479 ** At the first login, you may be prompted to change your password.
480 ** If you updated your password, you must enter your _Username_ and _Password_ again.
482 . Your _Account Summary_ page displays.
485 To view your account details, click one of the _My Account_ tabs.
487 To start a search, enter a term in the search box at the top of the page and click _Search_!
491 If using a public computer be sure to log out!
494 anchor:password_reset[]
499 indexterm:[my account, password reset]
502 To reset your password:
504 . click on the _Forgot your password?_ link located beside the login button.
506 . Fill in the _Barcode_ and _User name_ text boxes.
508 . A message should appear indicating that your request has been processed and that you will receive an email with further instructions.
510 . An email will be sent to the email addressed you have registered with your Evergreen library. You should click on the link included in the email to open the password reset page. Processing time may vary.
514 You will need to have a valid email account set up in Evergreen for you to reset your password. Otherwise, you will need to contact your library to have your password reset by library staff.
518 . At the reset email page you should enter the new password in the _New password_ field and re-enter it in the _Re-enter new password_ field.
522 . A message should appear on the page indicating that your password has been reset.
524 . Login to your account with your new password.
530 indexterm:[my account, account summary]
532 In the *My Account* -> *Account Summary* page, you can see when your account expires and your total number of items checked out, items on hold, and items ready for pickup. In addition, the Account Summary page lists your current fines and payment history.
538 indexterm:[my account, items checked out]
540 Users can manage items currently checked out, like renew specific items. Users can also view overdue items and see how many renewals they have remaining for specific item.
542 As of Evergreen version 2.9, sorting of selected columns is available in the _Items Checked Out_ and _Check Out History_ pages. Clicking on the appropriate column heads sorts the contents from "ascending" to "descending" to "no sort". (The "no sort" restores the original list as presented in the screen.) The sort indicator (an up or down arrow) is placed to the right of the column head, as appropriate.
544 Within *Items Checked Out* -> *Current Items Checked Out*, the following column headers can be sorted: _Title_, _Author_, _Renewals Left_, _Due Date_, _Barcode_, and _Call Number_.
546 Within *Items Checked Out* -> *Check Out History*, the following column headers can be sorted: _Title_, _Author_, _Checkout Date_, _Due Date_, _Date Returned_, _Barcode_, and _Call Number_
552 indexterm:[my account, holds]
554 From *My Account*, patrons can see *Items on Hold* and *Holds History* and manage items currently being requested. In *Holds* -> *Items on Hold*, the content shown can be sorted by clicking on the following column headers: _Title_, _Author_, and _Format_ (based on format name represented by the icon).
558 * Suspend - set a period of time during which the hold will not become active, such as during a vacation
559 * Activate - manually remove the suspension
560 * Cancel - remove the hold request
562 Edit options include:
564 * Change pick up library
565 * Change the _Cancel unless filled by_ date, also known as the hold expiration date
566 * Change the status of the hold to either active or suspended.
567 * Change the _If suspended, activate on_ date, which reactivates a suspended hold at the specified date
569 To edit items on hold:
571 . Login to _My Account_, click the _Holds_ tab.
572 . Select the hold to modify.
573 . Click _Edit_ for selected holds.
574 . Select the change to make and follow the instructions.
580 indexterm:[my account, account preferences]
582 From here you can manage display preferences including your *Personal Information*, *Notification Preferences*, and *Search and History Preferences*. Additional static information, such as your _Account Expiration Date_, can be found under Personal Information.
586 * Personal Information
588 ** change password - allows patrons to change their password
590 ** change email address - allows patrons to change their email address.
594 * Notification Preferences
596 ** _Notify by Email_ by default when a hold is ready for pickup?
598 ** _Notify by Phone_ by default when a hold is ready for pickup?
600 ** _Default Phone Number_
603 * Search and History Preferences
605 ** Search hits per page
607 ** Preferred pickup location
609 ** Keep history of checked out items?
611 ** Keep history of holds?
614 After changing any of these settings, you must click _Save_ to store your preferences.
617 indexterm:[holds, preferred pickup location]
622 The Patron Message Center provides a way for libraries to communicate with patrons through messages that can be accessed through the patron's OPAC account. Library staff can create messages manually by adding an OPAC visible Patron Note to an account. Messages can also be automatically generated through an Action Trigger event. Patrons can access and manage messages within their OPAC account. See Circulation - Patron Record - Patron Message Center for more information on adding messages to patron accounts.
624 *Viewing Patron Messages in the OPAC*
626 Patrons will see a new tab for *Messages* in their OPAC account, as well as a notification of *Unread Messages* in the account summary.
628 image::media/message_center11.PNG[Message Center 11]
630 Patrons will see a list of the messages from the library by clicking on the *Messages* tab.
632 image::media/message_center10.PNG[Message Center 10]
634 Patrons can click on a message *Subject* to view the message. After viewing the message, it will automatically be marked as read. Patrons have the options to mark the message as unread and to delete the message.
636 image::media/message_center12.PNG[Message Center 12]
638 NOTE: Patron deleted messages will still appear in the patron's account in the staff client under Other -> Message Center.
projects / working / Evergreen.git / blob