Punctuation Insensitive Patron Search ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ When performing a patron search, punctuation characters will be ignored. So if the patron is named O'Brien, then you can enter Obrien, O'Brien, O Brien, etc. in the search box. This behavior affects the Last Name (internally: family_name), First Name (first_given_name), and Middle Name (second_given_name) fields of the search.