Important! You must have a printed receipt to be eligible for a refund on lost items (regulations allow for no exceptions).
To ensure your necessary receipt information is not lost, enter your email address above and a receipt will be emailed to you. Otherwise, make certain you have a printed receipt in hand before closing the payment receipt screen.
Refunds are not available for parts and pieces, overdue fines, or items that do not display a specific title in My Account. For a full list of refundable and non-refundable items, visit http://www.kcls.org/usingthelibrary/borrowing/refundable.cfm

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