1 Triggered Events and Notices
2 ----------------------------
4 Improvements to the Triggered Events interface enables you to easily filter,
5 sort, and print triggered events from the patron's account or an item's details.
6 This feature is especially useful when tracking notice completion from a
12 You can access *Triggered Events* from two Evergreen interfaces: a patron's
13 account or an item's details.
15 To access this interface in the patron's account, open the patron's record and
16 click *Other* -> *Triggered Events*.
18 To access this interface from the item's details, enter the item barcode into
19 the *Item Status* screen, and click *Actions for Selected Items* -> *Triggered
22 Information about the patron, the item, and the triggered event appear in the
23 center of the screen. Add or delete columns to the display by right clicking on
24 any column. The *Column Picker* appears in a pop up box and enables you to
25 select the columns that you want to display.
27 image::media/Triggered_Events_and_Notices1.jpg[Triggered_Events_and_Notices1]
32 The triggered events that display are controlled by the filters on the right
33 side of the screen. By default, Evergreen displays completed circulation
34 events. Notice that the default filters display *Event State is Complete* and
37 To view completed hold-related events, such as hold capture or hold notice
38 completion, choose *Event State is Complete* and *Core Type is Hold* from the
41 You can also use the *Event State* filter to view circs and holds that are
42 *pending* or have an *error*.
44 Add and delete filters to customize the list of triggered events that displays.
45 To add another filter, click *Add Row*. To delete a filter, click the red _X_
48 image::media/Triggered_Events_and_Notices2.jpg[Triggered_Events_and_Notices2]
53 You can sort your results by clicking the column name.
55 image::media/Triggered_Events_and_Notices3.jpg[Triggered_Events_and_Notices3]
61 You can select the events that you want to print, or you can print all events.
62 To print selected events, check the boxes adjacent to the events that you want
63 to print, and click *Print Selected Events*. To print all events, simply click
69 If the triggered event does not complete or the notice is not sent and the
70 trigger needs to be run again, then select the event, and click *Reset Selected