4 Important! You must have a printed receipt to be
5 eligible for a refund on lost items (regulations allow
9 To ensure your necessary receipt information is
10 not lost, enter your email address above and a
11 receipt will be emailed to you. Otherwise, make
12 certain you have a printed receipt in hand before
13 closing the payment receipt screen.
16 Refunds are not available for parts and pieces, overdue
17 fines, or items that do not display a specific title in
18 My Account. For a full list of refundable and
19 non-refundable items, visit
20 <a href="http://www.kcls.org/usingthelibrary/borrowing/refundable.cfm">http://www.kcls.org/usingthelibrary/borrowing/refundable.cfm</a><br /><br />
21 This site uses VeriSign SSL encryption to ensure your