Foundations of Action/Triger-based telephony, by Joe Atzberger and Lebbeous Fogle-Weekley Just as described to the open-ils-dev mailing list on May 21, 2010, with a whitespace/non-semantic-changes patch to follow. git-svn-id: svn://svn.open-ils.org/ILS/trunk@16513 dcc99617-32d9-48b4-a31d-7c20da2025e4